Privacy Statement/ Personvernerklæring

1. Introduction

Welcome to www.carolinerabe.com ("we", "our", or "us"). We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This Privacy Statement explains how we collect, use, and share your personal data when you visit our website at www.carolinerabe.com (the "Site").

2. Data Controller

Coach Caroline Rabe is the data controller who is responsible for the processing of personal data in the company Caroline Rabe with organization number 935 135 540. Coach Caroline Rabe can be contacted via email: hello@carolinerabe.com.

3. Purpose and Legal Basis for Processing

Personal information that is collected is name, e-mail, telephone number etc. The data I collect depends on which service you use, for example whether you buy coaching services or a course. The purpose of data collection is to be able to provide services to you.

Other personal information may occur, but our processing basis under Art. 6 GDPR Lawful processing.

  • A) Obtained valid Consent: When you have given clear consent for us to process your data (e.g. newsletter signup)

  • B) Contractual necessity: When processing is necessary for a contract with you

  • C) Legal obligation: Where we are required to comply with the law

  • F) Legitimate interests: To improve our website, services, and communications

4. What Personal Data We Collect

I collect personal information in these categories, and you will always decide for yourself what information you want to share. Some basic information is needed for me to be able to provide a good service to you. We may collect and process the following categories of personal data:

  • Basic information: such as name, e-mail address, phone number, address title, company name (if applicable).

  • Communication Data: e.g. e-mail dialogue or other dialogue related to the delivery of coaching or training services

  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform

  • Payment Data: Data to perform payments

  • Marketing, Usage and Communications Data: Your preferences in receiving marketing from us, information about how you use the website

5. How We Collect Your Personal Data

I collect personal information mainly via contact forms on the website, google forms, e-mail, text message and messages via social media. Other forms of communication may also occur, such as the following methods:

  • Direct interactions: When you fill out forms, contact us, or subscribe to our services

  • Automated technologies: Via cookies and similar technologies as you use our site

  • Third parties: Such as analytics providers (e.g., Google Analytics)

6. How We Use Your Data

I use your data to:

  • Respond to inquiries or requests

  • Provide our services

  • Send marketing communications if you opted in

  • Improve our website and services

  • Comply with legal obligations

7. Data Sharing and Transfers

Some sharing of personal information is necessary (some also mandatory) to be able to run a business. These will typically be IT providers (e.g. web hosting, e-mail delivery, software services), accounting, consulting and statutory reporting to authorities.

The website is hosted by Squarespace, in addition I use the data processing services of Calendly, Google, Outlook/Microsoft, Tripletex. I am in good faith that these data processing services follow the GDPR legislation ref. The link DPA and privacy statement

8. Insight & Correction

Pursuant to section 18 of the Personal Data Act, you are entitled to access the information that has been registered. Access to your own data can be obtained by sending a written inquiry to Caroline Rabe hello@carolinerabe.com. If the registered information is not correct or it is incomplete, you can demand that it be corrected in accordance with section 27 of the Personal Data Act.

9. Data Retentuion, Storage & Deletion

I retain personal data only as long as necessary for the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations. After this period, data will be securely deleted or anonymized.

Pursuant to section 28 of the Personal Data Act, information that is no longer necessary for the purpose for which it is stored shall be deleted. Caroline Rabe stores personal information about customers in accordance with current Norwegian / European legislation.

You can at any time demand the deletion of all personal information I have about you with the exception of information that is necessary or obligatory to keep in line with current regulations, eg the Accounting Act.

If you do not want to receive emails from me anymore, click the cancellation link that you usually find at the bottom of every email you receive from me. If you want to be deleted from all systems, send me an email at hello@carolinerabe.com

10. Cookies

We use cookies on our websites to provide you, the visitor, with the best customer experience and service. You can manage your cookie preferences via your browser settings or our cookie consent banner. The website provider Squarespace uses cookies for best customer experience. For example. we use cookies to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is required by the GDPR rules of the website. You can read the full cookies policy of Squarespace here.

11. Security

I take security seriously and take care of personal information in the best possible way so that unauthorized persons do not gain access or have the opportunity to change and influence the personal information. I only use reputable IT vendors and software.

12. Contact Information

Inquiries regarding the information we have registered, corrections, or deletion requests can be submitted in writing to the following address:

CAROLINE RABE
Email: hello@carolinerabe.com
Address: Holteveien 20B, 1410 Kolbotn
Phone: +47 46 51 70 60